Privacy Policy

Know How places great importance on the privacy of its website users and customers. This policy explains how we collect, use, protect, and share information when you use our site knowhow.com.sa.

1. Types of Information We Collect

We collect various types of information to provide our services efficiently and improve your experience, including:

• Personal information: full name, email, phone number, address, and professional qualifications when you register or contact us.
• Payment information: when you purchase any service or register for training courses.
• Usage information: pages you visit on the site, browsing duration, date and time, operating system, and browser.
• Technical information: IP address, device type, approximate geographic location, and cookies to analyze and improve site performance.
• Voluntary information: surveys, comments, support requests, or any data submitted through site forms.

2. How We Use the Information

We use the collected information for the following purposes:

• Providing services, training courses, and professional certifications.
• Responding to customer inquiries and providing technical support.
• Improving site performance and user experience, including content personalization.
• Sending offers, news, and updates related to our services when you have opted in.
• Complying with legal and regulatory obligations.
• Protecting the site from fraud or unauthorized use.

3. Sharing Information with Others

We are committed not to sell or rent your personal data to third parties. We may share information only in the following cases:

• With trusted partners to provide specific services, such as payment gateways, training, and consulting.
• To comply with laws, regulations, or requests from competent authorities.
• In the event of a business transfer, acquisition, or merger with other companies, ensuring protection of your data.

4. Protecting Information

We employ strict technical and administrative security measures to protect your personal data:

• Encryption of data during transmission over the internet using HTTPS protocols.
• Securing our servers and storage systems against unauthorized access.
• Restricting access to authorized employees only.
• Regular security audits to ensure data safety.
• Rapid response procedures in case of any security breach.

5. Cookies

We use cookies to improve user experience, analyze site traffic, and personalize content:

• Saving user preferences.
• Enabling easy login.
• Tracking performance and statistics to ensure the best user experience.

You can disable cookies from your browser settings, but some site functions may be affected.

6. Children’s Information

Our site is intended for adults. We do not collect personal information from children without parental or legal guardian consent. If we discover that a child's data has been collected without consent, it will be deleted immediately.

7. External Links

Our site may contain links to external websites. We are not responsible for the privacy policies or content of those sites. We recommend reviewing the privacy policies of any external site you visit.

8. User Rights

Users have full rights regarding their personal data, including:

• Access to personal data we have collected.
• Request correction or deletion of any inaccurate data.
• Request deletion of personal data.
• Withdraw consent to receive marketing messages at any time.
• Object to data processing in certain cases as per the law.

To exercise your rights, please contact us via the Contact page.

9. Updates to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in services or laws. Any updates will be posted on this page with the date of the last modification.

10. Contact Us

For any inquiries or concerns regarding the privacy policy or your personal data, you can contact us at:

• Email: info@knowhow.com.sa
• Phone: 966556706422
• Page: Contact Us

11. Legal Notices

By using our site, you agree to the collection and use of your data as described in this policy. If you do not agree with any part of this policy, please do not use the site.

Last updated: November 2, 2025